FSC - Privacy Policy

This Privacy Notice applies to the personal information Sophie Byfield, 360 Guelph St Unit 51 #224 , Georgetown, ON L7G 4B5, collects through this website www.sophiebyfield.com and our mobile apps. Below are highlights of our personal information handling practices.

Privacy Notice

1. About Us. This website www.sophiebyfield.com is operated by Sophie Byfield

We are located at 360 Guelph St
Unit 51 #224
Georgetown, ON L7G 4B5

If you have a question or complaint about our personal information handling practices, please email us at admin@sophiebyfield.com

In this Privacy Notice, the terms "we", "our" and "us" mean Sophie Byfield

2. Effective Date and Scope. This Privacy Notice is effective as of January 25, 2023.

This Privacy Notice governs our practices with respect to personal information we collect through the following websites and online applications: www.sophiebyfield.com.

3. What Personal Information Do We Collect? Personal information is information that identifies you or could be combined by us or our service providers and affiliates with other information to identify you. This information includes your personal e-mail address, your home address, your home telephone number, your personal cellphone number, your image, and may include your age, your income and other similar information when associated with you. Personal information may also be information containing details as to whether you have opened our promotional e-mails or how you have used our website, if we can associate that personal information with you. If you are a business customer or prospective business customer, personal information does not include your title, business address and business telephone number when we use that information to contact you in your business capacity.

We collect personal information from you when you create an account, make a purchase, enter a contest or promotion, communicate with us using our web forms to make a request or ask a question, submit a product review, take a survey or otherwise submit personal information to us with your communication.

We receive personal information about you from other sources. For example, we will receive information from credit card processors regarding whether the credit card details you gave us have been accepted or declined. We will receive information from shipping companies regarding whether the product we shipped was delivered or was undeliverable. We may also acquire information about you from other promotional or marketing companies with whom you shared your information and whom you have allowed to provide information to us.

4. How Do We Use Your Personal Information? We use your information to provide products and services and to manage our business operations. Some examples include:

to register your account;
to authenticate you when you log into your account;
to fulfill your requests for products and services;
to communicate with you about your requests;
to administer contests and promotions that you participate in;
to recommend or to offer you other products and services based on your inferred interests;
to post your product reviews;
to communicate with you regarding customer service issues and any product recalls or warranty service; and
to protect the security or integrity of our websites and our business.
We retain your information for as long as necessary to fulfill the purposes for which we collected the information or as required by law. We maintain a records retention and destruction program to destroy information when it is no longer needed or required.

5. Regarding Children and Minors. Our website and the services offered on our website are not directed to children under the age of 13 years. We will not knowingly collect personal information about a child under the age of 13.

We do not allow minors (persons who are under the age of majority in their place of residence) to create accounts, make purchases or enter contests or promotions.

6. Do We Disclose Your Personal Information to Others? We may share your personal information with our service providers [and our corporate affiliates] that help us with our business operations. For example, we will share information about your shipping address with companies that provide shipping services to us. We share information with service providers [or our affiliates] who provide us with marketing and promotional services. We require our service providers [and our affiliates] to keep your personal information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf unless we or they have obtained your consent.

For a list of our affiliates, please click here. For a list of our service providers who have access to your personal information, please click here.

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

We may also disclose your personal information if it is necessary for us to collect a debt from you or where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we are legally permitted to do so.

7. Law Enforcement Requests. We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your personal information. If we receive a written request from a police officer or other law enforcement agency with authority to request access to your personal information in the course of an actual or potential investigation into a breach of a law, our policy is to provide the requested information.

8. Storage Outside of Canada. Your personal information may be used or stored by us or our service providers outside of Canada. We require that our service providers safeguard your personal information. However, if your personal information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored.

9. How Do We Protect Your Personal Information? We take administrative, technical and physical measures to safeguard your personal information against unauthorized access, unauthorized disclosure, theft and misuse. This includes limiting access of employees to, and the use of, your personal information through the use of passwords and graduated levels of clearance. We do not publish all of our security measures online because this may reduce their effectiveness. We take physical precautions to ensure that the computer servers on which your personal information is stored and archived are secure and that access to such servers is protected. We educate our employees with respect to their obligations to protect your personal information [and we require our affiliates and any third-party service providers to take comparable steps to ensure the protection of any of your personal information that is shared with them].

Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your personal information and no website is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our website if you consider that information to be sensitive.

10. Links to Third-Party Websites and Social Network Plug-Ins. You may be able to access third-party websites through links available on our websites. You may also connect to social networks such as [list sites]. These links are provided for your convenience. We do not have any control over those third-party websites and we do not provide any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Notice. Do not transmit personal information using those websites without reading the privacy policies governing those websites.

You may create links between our website and social networking sites. If you do so, we may be able to publish updates about our products and services to your social network account through the links that you establish. You may terminate those links at any time by modifying your social network account.

If you are logged into a social networking site when visiting our page, your visit to our website will be personalized based on your social networking profile.

You may change the way social networking sites and our sites interact by modifying your privacy settings in your social networking account. You can also log-out of your social networking account before visiting our website. For more information, please refer to your social networking site's privacy policy, which governs your use of these social plug-in features.

11. Notice to Persons Outside of Canada. This Privacy Notice is governed by the laws of Canada and applicable provincial laws. By submitting personal information to us, you understand that your personal information will be subject to the laws of Canada and applicable provincial laws.